Frequently Asked Questions

Can I claim my health insurance on the day?

Yes, our clinic welcomes most health funds. We offer Health Industry Claims and Payments (HICAPS) so you can claim your health insurance cover instantly.

How often should I visit the dentist and why?

It is recommended that you visit the dentist every 6 months. However, every patient is different and a history of decay or oral health disease may require you to come in more frequently. An examination and clean at 6-monthly intervals is the optimum recall period to allow your dentist the opportunity to detect and eliminate any oral threats in their early stages.

When should I bring my child for their first dental visit?

Developing a good dental routine early in a child’s life is the best way to maintain a health, beautiful smile. At Fine Smiles Dental, we recommend that you bring your child in for their first visit once you see their first baby tooth. See Children's Dentistry for more information.

I am an adult. Is it too late to straighten my teeth?

It is never too late to straighten your teeth! At Fine Smiles Dental we understand the reluctance to undergo traditional orthodontic treatment. For this reason, in addition to braces, we offer Invisalign, a great aesthetic solution for adults who want to straighten their teeth. For further information, visit the Invisalign page

Does tooth whitening damage my teeth?

All whitening procedures are provided under the direct supervision of one of our certified dentists. We DO NOT recommend using whitening products adminstered by non-certified beauticians due to the risks of unwanted side effects such as tissue damage to your gums. According to comprehensive research studies, there has been no evidence of any long term damage to teeth after whitening. The most common issue that occurs with teeth whitening is increased sensitivity of your teeth during and after the procedure. This is temporary however, and if proper instructions are followed, will subside within a few days of treatment completion.

Do I really need to floss everyday?

Yes! Whilst brushing is effective in removing plaque from the smooth surfaces of your teeth, the bristles do not get between the teeth where significant amounts of food and bactera accumulate. If this plaque is not effectively removed, it can lead to dental decay and periodontal disease. We recommend flossing once daily to ensure your teeth and gums remain in a healthy condition.

Do you remove wisdom teeth?

Yes we do. First we will need to refer you for an OPG X-ray which is covered by Medicare. Once we assess the X-ray, we will determine whether we are able to remove your wisdom teeth at our clinic. If the procedure requires complex surgery (requiring general anaesthesia), we will organise a referral to our regular Oral Maxillo-Facial Surgeon.

Why do my gums bleed?

Most commonly, bleeding gums occur when there is a gradual buildup of plaque or calculus/tartar around the gumline or between your teeth. This results in gum inflammation called gingivitis, causing your gums to bleed more easily. If you are experiencing generalised gum bleeding, we recommend to visit us for a thorough examination and clean to ensure we bring the gums back to their normal, healthy condition.

Why are my teeth sensitive?

  • Teeth can be sensitive for a number of reasons. However the most common reason for generalised sensitivity is due to gum recession. When your gums recede (shrink down), this exposes the root surfaces of your teeth. As the roots are not protected by enamel, they tend to be more sensitive to both cold and hot temperatures.
  • You can also have sensitivity if you have dental decay or worn teeth.
If you are experiencing sensitivity, please contact us so we can determine the underlying cause.


170-172 Barkly St

Footscray VIC 3011


Opening Hours

Monday - Friday: 8am - 6pm

Saturday: 9am - 1pm

Sunday: Closed

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